The University of Southampton

Introducing the Peer Mentors: John and Gordon

Our Learning in the Network Age MOOC with FutureLearn is running again for two weeks from 24th July. You can sign up here.

Here’s our review of the first running of the course.

This time Nic and I are very pleased to be joined by two experienced Peer Mentors who participated as learners in the first running of the course back in April. John and Gordon introduce themselves here:

John Bothams, Peer Mentor
John Bothams, Peer Mentor

After 5 years in Chemical research alongside doing day release and evening classes ONC/HNC, then the last two years on an Honours degree, then two years of DMS alongside making Sharwoods Mango Chutney and other sundries – my early career was supported by almost continuous ‘formal’ learning whilst doing. A further five years of doing practical learning including managing of the manufacturing Pharmaceuticals for MSD and the setting up of a factory from scratch for making noise insulation for tractors. Then I made a planned change to Higher Education to teach Management. Within a couple of weeks, I realised nobody understood what was happening within learners’ heads, or what needed to happen to manage their learning effectively, as had been the case with my previous jobs.

I used to have a sign above my desk – What can I get my team members to learn so they can do my job? – Important, as I needed, when getting the factory set up, time to be able to go on holiday with my young family. It needed to run without me for a couple of weeks. Fortunately, I was allowed, by what was then Newcastle Polytechnic, to go on the first ever MA in Management Learning at Lancaster University. It comprised week long face to face sessions spread out over two years with a major emphasis on reflection and research on my practice – learning by doing. It had a major impact on the way I did things from then on, as I realised that any good learning process had to recognise that every individual would respond differently and need some individual response and that often this was most effectively provided by other learners.

I am retired now, but I joined the Networked Learning MOOC to explore, out of curiosity, what was happening now, and what were the new opportunities networked processes offered to support learning. I had managed the Open learning route and developed the mixed mode delivery of the MBA whilst at Strathclyde University. I was more than pleasantly surprised by how relevant my previous practice and approaches still were. Many participants were as desperate to improve what and how they did things, as I had been at the end of my first two weeks of being a lecturer.

This is in my top two of Mooc experiences, because of the content, the engagement of the tutors and participants, and how involved and stimulated I was. The other one, for those curious, was one on Forensic Science which was learning by doing – using the forensics in a real case, but filmed at Strathclyde University’s (where I taught for ten years) premises on Loch Lomond. So, I am looking forward to helping more overtly with the learning this time, which I know will require patience and perception of what is needed.

Gordon Lockhart, Peer Mentor
Gordon Lockhart, Peer Mentor

I’m a retired academic with many years of experience in teaching engineering subjects. I was lucky enough to join one of the original Massive Open Online Courses (MOOCs) on Connectivism in 2011 as a learner and since then I’ve participated in many other MOOCs. These have covered a wide variety of scientific and other topics and include a previous run of the University of Southampton’s, ‘Learning in the Network Age’. A large number of participants in a MOOC can make it difficult for the experts to divide their attention among learners. I volunteered to join the mentor team because sufficient numbers of mentors, who are also learners, can make a difference by helping and encouraging other participants. Those approaching online learning for the first time may appreciate some friendly assistance and mentors can also be useful in responding to frequently-asked questions and helping with the smooth running of the forums.

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Learning in the Network Age MOOC – starts 24th April

MOOC Preparation!Our latest course in the Web Science series of MOOCs is called Learning in the Network Age and it begins on 24th April. The course will be run by Lisa Harris and Nic Fair from the Web Science Institute and it includes contributions from a number of other university staff, students and alumni. The aim is to empower university students and staff around the world to develop their digital literacies and use their Personal Learning Networks effectively in order to maximise their lifelong learning potential.

Since the introduction of the World Wide Web and its associated mobile devices, societies and individuals have become much more connected to each other and to information than ever before. The Web is no longer simply an information resource, but also a space for interaction and creativity through which learners can develop a network value, potentially on a global scale.

In this world where knowledge is widely available, accessibility to it is determined and dependent on individuals’ ability to interact effectively with it. Therefore, from a very young age, we may best be characterised as networked individuals living and learning in a networked society, with our digital identity as important to our network value as our offline identity.

As a result, within the educational context, the Web and digital technology are no longer merely tools for teaching and learning, rather they are an integral part of the learning process, much as pen and paper used to be. This has had a profound effect on the way we learn. It has changed how we find, use and store information; how we communicate and collaborate; and how we create, present and share our ideas.

Professor Dame Wendy Hall, Executive Director of the Web Science Institute, says:

This course is a timely addition to the Web Science series of MOOCs. It showcases the current research of our PhD students and the direct benefit their work brings to all learners in the digital age.”

The main topics covered in the course will be:

  • What it means to be a university learner in the Network Age.
  • The impact of Digital Differences on our learning networks.
  • Investigating what our Personal Learning Networks (PLN) look like and identifying patterns in how we currently use them.
  • Growing our PLNs and assessing the reliability of online information and services.
  • Managing our PLNs and our online identity.
  • Activating our PLN for learning purposes.
  • Exploring a wide range of digital tools to assist with growing, managing and activating our PLNs.

The MOOC is being used as a revision aid and engagement tool for students studying the Curriculum Innovation module Online Social Networks this semester. Its impact in terms of added value to their studies is being evaluated as a case study for the Researching Assessment Practices (RAP) Catalyst A project led by Professor Carol Evans and funded by HEFCE.

The MOOC serves the additional function of data collection for current PhD research, and it provides a clear example of partnering and co-creating with students, with implications for both REF and TEF.  The research element of this MOOC is innovative because it does not collect data for research about MOOCs, which is common, but collects data for research into the subject area of the MOOC (Personal Learning Networks). This could become a new form of research methodology and provide these types of MOOC with an important future role for universities.

To join the course or find out more information, check out the course page on FutureLearn, contact us via our Twitter account @uosFLwebsci or search #FLlearningnetworks on social media.

Click here for more information about all upcoming University of Southampton MOOCs.

Researching MOOCs

The FutureLearn Academic Network (FLAN) Special Issue of the Journal of Interactive Media in Education (JIME) edited by Rebecca Ferguson, Eileen Scanlon and myself is out now and openly available online. It begins with an overview of all the work on MOOCs that has been published by FutureLearn UK partners. There are also papers on MOOC accessibility, adapting a MOOC for research, MOOCs for professional development, and the social-technical construction of MOOCs.

Nic Fair and myself will be presenting our plans for integrating research and education via MOOCs at the upcoming FLAN event at the Universitat Pompeu Fabra (UPF) in Barcelona. Our latest MOOC, Learning in the Network Age, goes live in April. It brings together campus-based students and FutureLearners from around the world. More details can be found in the slides and video below:

Co-creation presentation by Digichamps at Social Media in HE Conference #SocMedHE16

Recently I presented with Student Digital Champions Tom Rowledge and Tom Davidson at the Social Media in Higher Education Conference held in Sheffield Hallam University. Actually, the two Toms did most of the work discussing their extended input to our Students as Creators and Change Agents (SACACA) project.

You can watch the Periscope recording, read their detailed blogpost about the event, or check out the slides below:

It was great to receive a number of appreciative tweets from the audience, despite our talk being scheduled in the dreaded  “after lunch slot” 🙂

 

Our hopes for this blog

This blog is intended as a discussion, information sharing and interactional space for any researcher or practitioner with an interest in Innovation in Higher Education (HE).

Although innovation comes in many forms and multiple contexts, and often can not be neatly categorised as pertaining to a single area, it is particularly innovation around teaching and learning which will be the focus of this blog.

This includes, but is not limited to, innovation in HE module design, assessment, feedback processes, technology use, curricula, course content and/or educational theory.

We very much hope that you will find this a useful space that you will consider participating in regularly!

This blog is contributed to by:

Lisa MOOC

Lisa Harris (@lisaharris) is Deputy Director of the Web Science Institute at the University of Southampton, responsible for inspiring innovative educational and research projects and building multi-disciplinary communities of practice. She leads MOOCs in Digital Marketing (#FLdigital) and Power of Social Media (#FLSocialMedia) in partnership with the University’s Institute for Learning, Innovation and Development and FutureLearn. Lisa runs a series of Digital Literacy workshops with a team of student “Digichamps

NicMugshotThumbnail Nic Fair (@nic_fair) is a PhD student at the University of Southampton Web Science Institute and Southampton Education School. He is a module and Lifelong Learning lecturer and MOOC educator, with an MSc Web Science, MA Applied Linguistics and PGCE Adult Education. With almost fifteen years of teaching experience in various contexts, his interdisciplinary research is to develop an analysis framework for Personal Learning Networks, with a focus on understanding their impact on HE teaching and learning, innovation and student engagement.

WP_20140829_008 Sarah Hewitt (@s2hewitt) is also a PhD student at the University of Southampton Web Science InstituteSouthampton Education School and Electronics and Computer Science.  After leaving school at 17, and doing a variety of jobs including graphic designer, she completed a degree in English Literature with Art History (BA Hons) with the Open University and followed it up with a PGCE.  She worked as a secondary school teacher (KS7 – KS13) for 11 years teaching English and Media Studies.  She was appointed Head of Media shortly after completing her NQT year, and has also worked as a Media Studies examiner for one of the main exam boards.  In 2014, she left teaching and studied full-time, achieving an MSc in Web Science in 2015.  Her interdisciplinary research topic is to model and investigate a network of professionals in social media, in this case that network being teachers.

MarkGatenby Mark Gatenby (@M__gatenby) is an Associate Professor in Organisations at the University of Southampton. As Director of Undergraduate Education in Southampton Business School he recently led on a project to redesign the business portfolio towards a more interdisciplinary approach, combining innovations in curriculum, technology-enhanced learning, and alternative learning spaces. He is a member of the Institute for Learning Innovation and Development community of practice, with a special interest in curriculum co-design, open platforms, and student response systems. Mark is interested in the institutional processes of learning design and innovation, collaborative knowledge formation and subject taxonomies.

Carol_Evans Professor Carol Evans is Professor in Higher Education within Southampton Education School at the University of Southampton. She is co-director of the Centre for Higher Education at Southampton (CHES).

She is a Principal Fellow (PFHEA) and National Teaching Fellow of the Higher Education Academy (HEA). Carol is an Associate of the HEA and the International Officer for the Committee of the Association of National Teaching Fellows (CANTF). She is also a visiting Fellow at the UCL, Institute of Education, London.

Carol is Editor-in-Chief of the Higher Education Pedagogies Journal (www.tandfonline.con/rhep), and Associate Editor for the British Journal of Educational Psychology Journal. Carol is an editorial board member for the Journal of Educational Psychology and the Thinking Skills and Creativity Journal.

Carol is an Institute for Learning Innovation and Development (ILIaD) Associate, and a University mentor. At Southampton, working with colleagues across the University, she is helping to support the development of assessment and feedback policy and practice. She has established the Researching Assessment Practices Group (RAP) at Southampton to champion the promotion and dissemination of effective assessment and feedback practice.

Carol is passionate about enhancing learning and teaching in higher education, school, and workplace environments. Her current projects include research on individual differences in learning, assessment, resilience, and student engagement in learning. She is especially interested in the role of individual differences in learning. Carol’s main research focus and passion is on how an understanding of Cognitive Styles through the use of the Personal Learning Styles Pedagogy approach (PLSP) can enhance learning and teaching and her research integrating cognitive styles and assessment practice is unique in this respect. Her most recent work has focused on the development of inclusive participatory pedagogies as exemplified by the Personal Learning Styles Pedagogy approach (Evans & Waring, 2009, 2014)

MOOCs in the Classroom

Kate Dickens and Lisa Harris presenting at Futurelearn Partners Event

Kate and I were very pleased to present a summary of Southampton’s progress with MOOCs and their impact within the classroom to FutureLearn’s Partner Advisory Group Event yesterday.

It was an honour (and a challenge!) to follow on from such inspirational and energetic speakers as Peter Horrocks, VC of the Open University, Simon Nelson the CEO of Futurelearn, Helena Gillespie Director of Teaching and Learning at UEA, and many others.

The key message from the day was that the web is already transforming all aspects of our lives and education is no exception. Forward thinking universities need to stop treating digital simply as online file storage and instead focus on harnessing its potential for social, collaborative learning on a global basis. Now the world’s 3rd largest MOOC provider, and recent winner of Best User Experience in the UXUK Awards, Futurelearn is well placed to drive this change. There are many exciting developments lined up for 2016 so watch this space!

Originally published on the WSI blog

Up Periscope! Supporting learning with live broadcasts

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Student Digital Champions Tim O’Riordan and Hannah Watts were the brains behind what was probably the first video broadcast using Periscope to support an online course in the UK – a real time discussion between the FutureLearn Digital Marketing MOOC educators Lisa Harris and Chris Phethean.

The MOOC asks learners to try out new social tools and think about how they may (or may not) work in a learning or a business context. So to demonstrate what this involves, we decided to give this relatively new social video broadcasting app a try – and naturally called in the Digichamps to lend an expert hand.

Periscope allows you to watch live videos from your mobile device and interact with the presenters in real time, either directly within the app or via Twitter. We’d had a go with the app a few times over the summer and found that it worked well in connecting with a reasonably large audience. We’d also seen Inger Mewburn on the EdX Surviving your PhD MOOC, and the BBC Outside Source broadcasts, and decided we were ready to take the plunge into a more planned approach to this new form of social broadcasting.

Online learning is often criticised as being a lonely activity, with limited opportunity for interaction with tutors and other learners. Asynchronous discussions within the learning platform can address this issue to some extent, but timely replies are not always forthcoming and learners’ attention moves on to the next section. We have used Google Hangouts successfully in previous runnings of our MOOCs – but these can be cumbersome to set up and while real time discussion between a small group of invited participants works really well, (Google’s limit is 10 participant windows) there is limited opportunity for the wider audience to interact with the presenters or each other.

We felt that the Digital Marketing MOOC was an ideal place to trial a Periscope discussion because potentially there is a double benefit to learners in this MOOC – marketing communications themselves are rapidly evolving as the technologies which allow video and time/location-specific applications converge. So we asked the learners to consider the value of the experiment as both a learning activity to them personally, and also as an example of how marketers might apply the same principles.

Early adopters of Periscope for marketing purposes are using it for “behind the scenes” coverage of key events, Q&A sessions for staff with senior management, demonstrations of new product development, addressing specific customer service issues etc.

Tim’s advice from behind the camera

Using Periscope is very straightforward; you just download the app to your mobile device, sign into Twitter, log in to Periscope and then start broadcasting. The interface design is uncluttered and we found our way around the controls and settings very well without any assistance. However if you need a helping hand, the app’s ‘Help Center’ provides unambiguous and well laid out guidance. In addition Periscopes’ web page contains privacy and terms of service information that are written in clear English – and are well worth a read.

Periscoping is very easy for ad hoc social interaction, but if you have an expectant audience and a message to deliver, you can’t leave much to chance. The plan was for Lisa and Chris to discuss questions from the MOOC and the live Twitter feed at a prearranged time (15:00 GMT, 5 November 2015). We’d had network problems with previous attempts, so we had an additional camera on stand-by to ensure we had something for our audience to watch if the broadcast failed.

Periscope holding screen
Periscope holding screen

With a crew of two (myself supervising the broadcast, and Hannah noting comments as they appeared – and passing on questions) we used an iPhone 5s as the broadcast camera set up in horizontal mode (Periscope broadcast in vertical video, but correct this on playback). In order to let our audience know where to find the broadcast (and with the iPhone pointing at a ‘holding screen’), we hit the ‘start broadcasting’ button 15 minutes before the discussion was due to begin. This automatically created a tweet on the Digital Marketing MOOC twitter account containing a link to the broadcast – which we copied and posted directly into the relevant section of the MOOC.

About 30 seconds before the start of the discussion I started recording on the standby camera, and used Quicktime to screen record the Periscope browser window. At 3pm the holding screen was removed from in front of the camera to reveal Lisa and Chris ready to start. Within seconds sound was turned on and the discussion could begin.

During the broadcast Lisa and Chris discussed comments from the previous week on the MOOC and were also able to answer questions posted on Twitter during the broadcast. Altogether we had over 90 viewers watching and a high number of interactions during transmission – plus some very positive feedback and sharing of relevant resources in the MOOC discussion board.

Overall we found Periscope an engaging and timely method to connect with our learners, like Jisc’s Sharon Cook we can envisage other uses on campus including:

Field trips
Learner feedback
Promoting research activity
Live campus tours before open days

However, there are a few caveats:

While Periscope’s terms of service prohibit broadcasting content you don’t own, there are concerns over the ease with which it could encourage copyright infringement as well as invasion of privacy. After all, anyone with the app can publically broadcast and share the precise location of anything or anyone they point their camera and microphone at. This may not be a big problem for everyday social users, but institutional users need to be aware of the potential for unknowing infringement.

When you use Periscope, you retain the rights to the content you produce, but you also licence Periscope and associated companies (including its parent, Twitter) to re-use your content in order to make it available to a worldwide audience. While your content may be held on any of the servers owned by Twitter anywhere in the world, your licence agreement is with Twitter’s European company, which is based in Ireland. It’s also worth noting that while your broadcast is public by default, you can limit your audience to your followers on Periscope – and you can block other Periscope users.

The purpose of the app is to provide a quick and easy way to broadcast video and audio to anyone in the world, and in order to do this some compromises need to be made. So, while your device may be capable of recording in HD, Periscope does not broadcast or record in HD, rather it uses the much lower 360p resolution. Even with this low resolution, if you’re not on WiFi, your device will use a large amount of data during a broadcast – we recorded around 3MB per minute during a recent session. Also, as others have noted – Periscope drains your battery. Previously we had used up 80% of our phone’s full charge in just over an hours broadcasting of a number of short sessions.

Because of these limitations we take a number of measures:

The video may be low res., but we make sure the sound is a good as we can get it. Audio uses up less bandwidth than video, and makes a huge difference to learner’s engagement and we use a separate, powered microphone plugged directly into our device using an iRig pre amplifier.

Away from our unlimited wifi – usually off campus – we keep broadcasts short to minimise network use.

We connect to power (via a 3m long USB lead) to ensure that our device keeps going throughout our broadcasts.

You may wonder why we went to such great lengths to record the broadcast. Firstly, Periscope broadcasts only stay online for 24 hours, so we needed a copy to put on YouTube for those who missed it. Also, while the iPhone records the video, the quality is quite poor – and it doesn’t record the questions, comments and other feedback that are visible in the Periscope broadcast. So we needed to record the browser window off screen at high resolution (MacBook Pro with Retina screen) to ensure we had a copy that could be used later in the course – or possibly to support later iterations. Finally, apologies for the jerkiness of the video – although we were on a very high speed network, this seems to be how Periscope currently works.

Hannah’s reflections on being a monitor

I really enjoyed the Periscope experiment we carried out as part of the Digital Marketing MOOC. I was responsible for monitoring the real-time audience interaction taking place within the Periscope app and on Twitter via the hashtag #FLdigital. I answered general questions and queries viewers had about the broadcast and notified the presenters of topical questions raised by the audience to be answered live.

My pre-broadcast responsibilities involved preparing tweets to invite and encourage audience participation, I saved these in a Google document and copied content to Twitter at the most appropriate times (including post-broadcast). However, next time I would ensure these were saved in drafts on Twitter to create a smoother more efficient way to post and interact with the audience.

During the broadcast I used my smartphone to monitor the Periscope activity and respond to comments made within the app. It is important you carefully observe this activity because comments appear on the side of the screen during the broadcast and disappear very quickly, as far as I am aware there is no record of these comments once they are gone. During future broadcasts I would screenshot activity I thought was particularly interesting. I also used my iPad to monitor Twitter activity and a trusty notepad to list questions to be passed to the presenters.

I monitored the sound of the broadcast via my smartphone but I experienced a slight hiccup at the beginning of the broadcast because my headphones were not plugged in and therefore, the sound created an echo on the live-stream recording. Other than that, I felt the broadcast ran very smoothly. I think the decision to start the broadcast 15 minutes early to allow the audience to prepare was very wise and worked  well for us because we were able to circulate the broadcast URL across various platforms, including the MOOC and social media.

I put together a blog post about using Periscope to enhance brand authenticity, and a short Storify:

Chris’s reflection as a presenter:

This was my first experience using Periscope, other than watching one broadcast when I first downloaded the app. I’ve participated in Google Hangouts before, and I was actually quite surprised by how much I preferred Periscope for this kind of broadcast. On Hangouts, I tend to feel like you can ‘lose’ your audience a bit, and it all turns into a bit of a videoconference between the participants, rather than a broadcast to the viewers. With Periscope, and perhaps because you are limited by how many people can realistically be involved, it feels much more focused on providing something short and snappy to the viewers, and having the chance to respond to some live feedback.

The process of setting up also seemed much more straightforward, and you don’t need to worry about finding out that one of your participants doesn’t have a Google account two minutes before the broadcast is due to start! This takes away some of the pressure on the participants, letting them focus more on the content rather than the technical setup.

Originally published on the Digital Marketing MOOC blog with Tim O’Riordan, Hannah Watts and Chris Phethean.

Microsoft and British Council Deep Learning Event, Kuala Lumpur

I’m on my way to Kuala Lumpur to talk about MOOCs and Curriculum Innovation at an event organised by Microsoft and the British Council.

UPDATE 13th May – Storifys of tweets from the #ASEANDeepLearning event have now been added below the slides.

1. For the panel discussion (Monday 11th May)

2. For the keynote (Tuesday 12th May)

Storifys

https://storify.com/lisaharris/asean-deep-learning-policy-series-kuala-lumpur

A snapshot of tweets from day 2 of the British Council / Microsoft #ASEANdeeplearning event in Kuala Lumpur, May 2015.

https://storify.com/lisaharris/asean-deep-learning-series-day-2

Originally published on the WSI Blog

Curriculum Innovation & MOOCs: our contributions to ILIaD Launch

The launch of our new Institute for Innovation, Learning and Development (ILIaD) was an ideal opportunity to share some of the work we have been doing recently with MOOCs and Curriculum Innovation. The event was great fun and well supported. The full programme is available here.

The University of Southampton’s Vision 2020 states that over the next few years we will “revolutionise education”. ILIaD has been created to lead on this ambition and help shape the University’s future educational approach.

Below are the slides we used as background for our round table session titled “Disrupting our Education and Research via MOOCs” featuring Kate Dickens, Graeme Earl, Olja Rastic Dulborough and myself:

The slidedeck below supported the presentation titled “Making a revolution is hard work: working together for MOOCs” led by Paula Higgins and also featuring Kate Dickens and myself:

The photo below shows Digichamp Olja Rastic Dulborough with her poster titled “Engaged Student – a Reflection” that showcases the extensive amount of work she does to support a number of digital initiatives and curriculum innovation projects.

Olja Rastic Dulborough

This second poster highlights our curriculum innovation module Living and Working on the Web (UOSM2033 and UOSM2008 – now running twice by popular demand!) A third iteration of this module is shortly to begin for undergraduate students based in Singapore – Google Hangouts will replace the “drop in” workshops currently offered to support the module in Southampton. In a future blogpost we’ll let you know how it goes 🙂

Olja Rastic Dulborough

Originally published on the WSI Blog